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a. Please follow the below steps to resolve the issue via self troubleshooting.

  1. Firstly, check if you are facing buffering issues with only the live channels. In case the buffering is with live TV channels, please reboot the device and try again.

  2. If the issue still persists, please contact us at actstreamtv@actcorp.in with your customer account number and MAC ID, our customer support team will help you.

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