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FAQ
You can change your Netflix plan at any time by signing in to Netflix.com and visiting your Netflix Account page. Then select Change Plan to view and select available Netflix plans. You can also change your plan through ACT.
If you upgrade to a plan higher than the one included in your package, you will receive a bill from ACT for the amount equivalent to the difference from the included package. This bill needs to be paid off immediately to avoid any disconnection. All plan changes are immediate.
No, you must complete the activation process as detailed above to link a Netflix account to your package. If you do not, Netflix has no way of associating a Netflix account with your package. If you have an existing Netflix account and sign up for a package that includes a Netflix membership, you will continue to be charged separately for your Netflix account until you complete activation.
Yes, you can easily link your existing Netflix account. Following the prompts that appear on screen post clicking the activation link an account, simply enter your existing Netflix credentials to link your existing Netflix account to your package. Once completed, you will no longer be billed on your previous method of payment.
NOTE: If you previously paid through Apple and have linked your account to a partner package, you must also cancel your subscription through Apple. If you do not, you may continue to be charged by Apple.
Once you've signed up for a package that includes Netflix, you will receive an email with an activation link. Click the link to be redirected to Netflix to either create a new account to be linked, or to link an existing account.