Steps to change registered phone number & email ID in ACT Fibernet

One of India's top broadband connection providers, ACT Fibernet, is esteemed for offering remarkable customer help and fast internet. ACT Fibernet gives different ways to deal with you to revive your phone number or email address, whether for security or individual reasons. This article will walk you through how to change your registered mobile number and email address using the ACT Fibernet app and website. It also includes a list of alternative options, typical problems, and troubleshooting advice.

Steps to Change Phone Number Using ACT Website and App

Using the ACT Fibernet Website

1. Sign in to Your Account: Go to the ACT Fibernet website and enter your login information.

2. Proceed to Profile Settings: After logging in, select the 'Profile' area on the dashboard. It is typically placed in the upper-right corner.

3. Edit Phone Number: To edit your registered phone number, click the 'Edit' button next to it.

4. Enter New Phone Number: After entering your new phone number, select "Update" or "Save."

5. Verification: Your new phone number will be sent an OTP (One-Time Password). Enter the OTP to verify the change.

6. Confirmation: Your phone number will be updated, and you will receive a confirmation message on your new number after successful verification.

Using the ACT Fibernet App

1. Launch the ACT Fibernet App: Download and open the ACT Fibernet application from the Google Play Store or the Apple App Store.

2. Sign in to Your Account: To log in, enter your login credentials.

3. Profile Settings: To get to the Profile Settings, tap the 'Menu' symbol, which frequently comprises three even lines, and pick 'Profile' or 'Account Settings.'

4. Modify Telephone Number: Press the 'Edit' symbol near your current telephone number.

5. Type in a New Phone Number: After inputting your new phone number, select "Save" or "Update."

6. OTP Verification: Your new phone number will generate an OTP for you. To finish the process and validate, enter the OTP.

7. Confirmation: If the update is successful, you will receive an SMS to your new number confirming it.

Steps to Change Email ID Using ACT Website and App

How to update email using the ACT Fibernet Website

1. Access Your Account: Enter your login information on the ACT Fibernet website.

2. Profile Settings: Select Profile Settings by going to the 'Profile' area.

3. Edit Email ID: Select your registered email address by clicking the 'Edit' button next to it.

4. Type a New Email Address: After entering your new email address, select "Save" or "Update."

5. Verification: You will receive an email with a verification link at your new email address. Click the link to verify the change.

6. Confirmation: After verification, an email confirming the update will be sent to you, and your email ID will be updated.

How to update email using the ACT Fibernet App

1. Launch the ACT Fibernet App: Verify that your smartphone has the app installed.

2. Log in to Your Account: Enter your login information to log in.

3. Profile Settings: To access the profile settings, tap the "Menu" button and choose "Account Settings" or "Profile."

4. Modify Email ID: Press the 'Edit' symbol adjacent to your existing email address.

5. Enter New Email ID: After typing in your new email address, select "Update" or "Save."

6. Email Verification: The new email address will receive a verification email. Click on the verification link provided.

7. Confirmation: Once the email is verified, your new email ID will be updated in the system.

Alternate Methods to Update Mobile Number and Email ID in ACT Fibernet

Customer Support

1. Call ACT Customer Care: On the ACT Fibernet website or your statement, you will find the ACT customer care number.

2. Request Update: Let the customer service agent know if you would like to change the email address or phone number you registered with.

3. Verification: Provide the necessary details for verification. This may include your registered phone number, email ID, and account details.

4. Update Process: The representative will initiate the update process. You may need to verify the change through an OTP or email link.

5. Confirmation: Once the process is completed, you will receive a confirmation message or email.

Common Issues and Troubleshooting

OTP Not Received

• Check Network Signal: Ensure that your phone has a strong network signal.
• Resend OTP: Request to resend the OTP if you did not receive it initially.
• Contact Support: If the issue persists, contact ACT Fibernet customer care for assistance.

Verification Email Not Received

• Check Spam/Junk Folder: Sometimes, verification emails may end up in the spam or junk folder.
• Resend Verification Email: Request a new verification email from the website or app.
• Correct Email Entry: Ensure that the new email ID is entered correctly without any typos.

Unable to Update Information

• App Version: Verify that the ACT Fibernet app is the most recent version you are running.
• Browser Compatibility: Make sure your browser is up to date and compatible before updating through the website.
• Contact service: Contact ACT Fibernet customer service with any unanswered questions.

Why Should You Choose ACT Fibernet?

ACT Fibernet is one of India's fastest internet providers. Benefits of ACT Fibernet include:

1. High-Speed Internet: One of the country's top providers of internet speeds is ACT Fibernet.

2. Reliable Service: ACT Fibernet ensures that you stay associated with little free time and steady execution.

3. Outstanding Customer Service: ACT Fibernet gives nonstop client assistance to determine any issues rapidly.

4. Broad Coverage: ACT Fibernet is accessible in numerous Indian urban communities and towns because of its wide organization inclusion.

Conclusion

Using the website, app, or customer care channels to update your registered phone number and email address with ACT Fibernet is quick and easy. ACT Fibernet, one of the top broadband connection providers, guarantees that users can simply manage their account details. ACT Fibernet continues to be a top choice for individuals looking for a new broadband connection provider that offers better advantages due to its high-speed internet, reliable help, and top-notch customer care. Visit the ACT Fibernet site or download the application right now to find out about refreshing your email address or changing your enlisted cellphone number.