Choose the Right ISP, the Right Way!

The internet is undoubtedly one of the most essential services you use. It allows you to be in touch with family and friends, enjoy countless entertainment options, send emails for professional and personal purposes, shop various goods, browse a virtually limitless library of information, and so much more.

Choosing the best internet service provider  can give you real value for money, with faster and more secured internet and even better customer service. Unfortunately, recognizing which  ISP provides the best value can be challenging. Here are five things you should know before choosing the right fit.

1. Fiber Vs. Copper Cable

   In India, wired broadband with copper cable is widespread and is usually provided along with a fixed landline connection by the service provider. It is an old technology which is being used past its time and is not capable of handling high speeds or lag-free internet in the age of Internet. This is because these lines were primarily used to transmit voice. Since then, there have been numerous advancements in technology. The launch of fiber cables has started a new era of the internet in India with far superior speeds. So, it’s sensible to opt for a Fiber-to-the-home (FTTH), i.e. fiber broadband connection, which offers high-speed Internet and is built for heavy data transmissions. We at ACT Fibernet offer FTTH and FTTB (Fiber-to-the-Building/Business) internet connection which is currently the best technology available in India.

2. Broadband Usage Limits

   In our country, the majority of the ‘unlimited’ internet packages are controlled with bandwidth caps, or Fair Usage Policy (FUP). The provider usually informs this, but you need to find out whether your ISP includes both download and upload usage, as this service differs from provider to provider. If an ISP offers upload usage and you might not have downloaded anything, but even posting photos and videos on social media could exhaust your data. It's crucial to know this before selecting any internet plan.

3. Contention Ratio

   While users are aware of the Fair Usage Policy and speed of an ISP, contention ratio is something no one enquires about. Contention ratio refers to the key metric that calculates the maximum number of users that can share the fixed bandwidth on one line simultaneously. So, despite choosing a high-speed internet connection, if the number of such users using it is large, it means that the contention ratio is high. This will cause the resulting internet speed per user to be less.

4. Upload Speeds

   Another crucial factor that is overlooked is the upload speed of the connection. The internet speeds which are advertised are usually applicable just for downloads only. Nowadays, users are more into uploading content on the internet, whether it's for social media, gaming, work-related uploads, or even for video calling. In these cases, upload speeds are as vital to the user as the download speeds. We at ACT Fibernet, ensure that you not only get 100% of your plan’s speed but also there is no ‘up to’ clause.

   

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5. VAS

   Entertainment has always been a very important part of our lives and now in this digital age we’re living in, the internet has become a key source of our entertainment. ACT Fibernet makes sure that users experience the best in entertainment with its amazing Value Added Services. From Hollywood, Bollywood and Regional Movies to live TV and more you can explore great and quality content at your fingertips.

6. Mobile App

   With us becoming busier day by day the need of getting things done at our convenience has increased. Today, no one has the time to stand in long queues to pay the internet bill nor do customers prefer traveling a certain distance to pay it. ACT Fibernet’s Mobile App lets you track your data usage, pay your bills, register complains and more with just a tap of your finger, anytime from anywhere.

7. Quality of Service

   One of the most important things to consider is the quality of service. In case of any service issue, right from ease of reaching out to your ISP to the time taken for resolution, determines the trust a customer is willing to invest in their ISP. ACT Fibernet customers can reach out to us via call center, helpdesk ID, Mobile App, etc. Also, we ensure that the requests are acted upon promptly and also resolved on priority.

8. Pricing

   We are sure that you don’t like to spend your hard earned money on an unsatisfying service, so comparing the prices of different internet service providers and considering the services provided for the given cost is a no-brainer. However, it’s best not to choose your ISP solely based on its price. It’s crucial to consider the points mentioned above and make an informed choice. We at ACT Fibernet recognize the requirements of our users and suggest them the most suitable plan.

Irrespective of the fact that you currently browse on broadband or are thinking of booking a connection for the first time, it’s best to get familiar with the terminologies of an internet plan to make a wise decision. We at ACT Fibernet, take pride in being India's largest fiber broadband service provider " with internet services in Chennai, Bangalore, Hyderabad and many other metropolitan cities. We have a wide range of plans suiting the needs of users of all types. Our plans range from 10 Mbps to 1000 Mbps with a contention ratio of 1:1.

To check the availability of ACT Fibernet in your locality, click here