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    • SonyLIV titles include original TV shows and movies such as Scam 1992, Sony and SAB TV shows at TV time, exclusive blockbuster movies, Hollywood TV shows, and a wide range of sports content ranging from TEN Sports live TV to packaged telecasts of WWE, UFC, the UEFA Champions League and other sporting events

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    • You cannot watch the content without creating an account - you can only explore the content available on the platform.

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    • If you are unable to purchase an Aha membership, please reach out to our customer care team by dropping us an email at actvas@actcorp.in.

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    • You may use Hungama on the devices below -

      • PC/Laptop

      • Android mobile & tablets

      • iOS Mobile & Tablets

      • Android TV

      • Streaming Devices like ACT Stream TV

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    • The monthly subscription is auto renewed each month.

      The 6M and 12M subscription is not renewed automatically at the end of the subscription tenure.

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    • Aha is an entertainment app with a specially curated catalogue of Telugu-only content. It is packed with the latest and classic movies, short films, original web series and movies unique to the platform. Enjoy the experience of watching them anywhere, anytime with unlimited access once you subscribe to the platform.

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    • In case you need any assistance regarding the Aha offer or your membership, please reach out to our customer care team by dropping us an email at actvas@actcorp.in.

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    • Yes, Hungama services are only available on internet enabled devices

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    • For monthly subsciptions , to opt out of auto-renewal, deactivate the subscription at any point of time by calling our customer care numbers - +91-9121212121 or +91-7288999999, or dropping us an email at actvas@actcorp.in.

      For 6M and 12M subscriptions, your plan cannot be cancelled at any point during the tenure. It would automatically expire at the end of your subscription tenure.

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    • You should be an existing ACT broadband subscriber to purchase the Aha premium subscription

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      • Click on playstore/appstore to download and install the Aha mobile app/android Tv app.

      • Download the Aha app.

      • Register yourself by using the "Sign up"/Login with GOOGLE/FACEBOOK options.

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      • Go to the app store on your device and search for Hungama

      • Download and install Hungama app

      • Register and login with your mobile number and OTP

      • Start enjoying the content

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    • For monthly subsciptions , to opt out of auto-renewal, deactivate the subscription at any point of time by calling our customer care numbers - +91-9121212121 or +91-7288999999, or dropping us an email at actvas@actcorp.in.

      For 6M and 12M subscriptions, your plan cannot be cancelled at any point during the tenure. It would automatically expire at the end of your subscription tenure.

      The subscription will deactivate the following day and the bill for that month would be prorated.

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    • Aha subscription is just Rs 349 for ACT customers.

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    • Get access to 5000+ Hollywood, Bollywood & Regional Movies and Access to 10 Million+ Songs & Music Videos in 13 Languages.

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      • Open ACT Fibernet App on your Mobile.

      • Log in with your Number.

      • Click on App banner Claim Hungama Subscription.

      • Next, click on Activate Now to get Hungama offer.

      • Now enter your mobile number and get a password for the Hungama app.

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    • In case of monthly subscriptions, the bill for the month that the service is disconnected will be prorated based on the number of days used.
      In case of 6-month or 12-month subscription, refunds are not available and the subscription will end at the expiry of the subscription term.

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    • Aha is an entertainment app with a specially curated catalogue of Telugu-only content. It is packed with the latest and classic movies, short films, original web series and movies unique to the platform. Enjoy the experience of watching them anywhere, anytime with unlimited access once you subscribe to the platform.

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      • Open ACT Fibernet App on your Mobile.

      • Log in with your Number.

      • Click on App banner Claim Hungama Subscription.

      • Next, click on Activate Now to get Hungama offer.

      • Now enter your mobile number and get a password for the Hungama app. Then click on activate button under the Hungama Subscription

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    • The Rent feature is available for certain movies. Renting a movie allows a user to watch that movie multiple times for INR 60 or INR 120 for 2 days. But movies available for rent are not included in the subscription plans.

      For Eg Joker can be rented for INR 120 for 2 days and will not be included in subscription plans

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    • Yes, you can purchase and download all the entertainment content (Music Tracks & Videos. Movies/TV shows can be downloaded on Hungama App) that are listed on the Hungama.com site under any of the given payment plans.

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    • Yes, SonyLIV services are only available on internet enabled devices

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    • Yes, the subscription is auto renewed each month.

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    • Register with your mobile number and enter the OTP sent to your mobile number.

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    • The Hungama offer is available to all ACT customers.

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      • Go to the app store on your device and search for SonyLIV

      • Download and install SonyLIV app

      • Register and login with your mobile number and OTP

      • Start enjoying the content

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    • To opt out of auto-renewal, deactivate the subscription at any point of time by calling our customer care numbers - +91-9121212121 or +91-7288999999, or dropping us an email at actvas@actcorp.in.

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    • You cannot watch the content without creating an account - you can only explore the content available on the platform.

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    • In order to subscribe to the Hungama offer, you would need to go to this link: https://www.actcorp.in/hungama. On this link, you would be required to enter and verify your ACT account number and follow the steps on the page in order to successfully subscribe to Hungama.

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    • The SonyLIV offer is available to all ACT customers.

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    • To opt out of auto-renewal, deactivate the subscription at any point of time by calling our customer care numbers - +91-9121212121 or +91-7288999999, or dropping us an email at actvas@actcorp.in.

      The subscription will deactivate the following day and the bill for that month would be prorated.

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    • Hungama.com has all your fill of entertainment. Just browse through our massive library of more than 10 million + content pieces of Music, 5000+ movies & 1500+ hours of TV across English, Hindi, Tamil, Telugu, Punjabi, Bengali and other languages. Just take your pick from the best of Indian entertainment and much more.

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    • If you are unable to purchase a Hungama membership, please reach out to our customer care team by dropping us an email at actvas@actcorp.in.

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    • If you are unable to purchase a SonyLIV membership, please reach out to our customer care team by dropping us an email at actvas@actcorp.in.

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    • You should be an existing ACT broadband subscriber to purchase the Hungama premium subscription

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    • In case you need any assistance regarding the Hungama offer or your membership, please reach out to our customer care team by dropping us an email at actvas@actcorp.in.

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    • In case you need any assistance regarding the SonyLIV offer or your membership, please reach out to our customer care team by dropping us an email at actvas@actcorp.in.

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    • Hungama subscription is just Rs 149, available to ACT users at 99/month.

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      • Open ACT Fibernet App on your Mobile.

      • Log in with your Number.

      • Click on App banner Claim SonyLIV Subscription.

      • Next, click on Activate Now to get SonyLIV.

      • Now enter your mobile number and get a password for the SonyLIV app.ening and then click on activate button under the SonyLIV Subscription

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    • Once your subscription for Netflix through ACT expires in April, you would need to pay for your subscription directly on Netflix’s payment page on their website.

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    • You may use Aha on the devices below -

      • PC/Laptop

      • Android mobile & tablets

      • iOS Mobile & Tablets

      • Android TV

      • Streaming Devices like ACT Stream TV

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    • With Unlimited Movies & Videos, you get access to:

      • 5000+ Hollywood, Bollywood & Regional movies

      • HD Quality Movies

      • 500+ Short Films

      • Unlimited movies from Subscription catalogue

      • Ad-Free & Unlimited Downloads on Hungama App

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    • Register with your mobile number and enter the OTP sent to your mobile number.

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    • Yes, your login credentials would remain the same as what they were earlier.

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    • Yes, Aha services are only available on internet enabled devices

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    • Yes, the subscription is auto renewed each month.

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    • You cannot watch the content without creating an account - you can only explore the content available on the platform.

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      • Go to the app store on your device and search for Aha

      • Download and install Aha app

      • Register and login with your mobile number and OTP

      • Start enjoying the content

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    • To opt out of auto-renewal, deactivate the subscription at any point of time by calling our customer care numbers - +91-9121212121 or +91-7288999999, or dropping us an email at actvas@actcorp.in.

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    • SonyLIV titles include original TV shows and movies such as Scam 1992, Sony and SAB TV shows at TV time, exclusive blockbuster movies, Hollywood TV shows, and a wide range of sports content ranging from TEN Sports live TV to packaged telecasts of WWE, UFC, the UEFA Champions League and other sporting events

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    • Aha is an entertainment app with a specially curated catalogue of Telugu-only content. It is packed with the latest and classic movies, short films, original web series and movies unique to the platform. Enjoy the experience of watching them anywhere, anytime with unlimited access once you subscribe to the platform.

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      • Open ACT Fibernet App on your Mobile.

      • Log in with your Number.

      • Click on App banner Claim Aha Subscription.

      • Next, click on Activate Now to get Aha for a ₹50 discount.

      • Now enter your mobile number and get a password for the Aha app.

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    • To opt out of auto-renewal, deactivate the subscription at any point of time by calling our customer care numbers - +91-9121212121 or +91-7288999999, or dropping us an email at actvas@actcorp.in.

      The subscription will deactivate the following day and the bill for that month would be prorated.

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    • You should be an existing ACT broadband subscriber to purchase the SonyLIV premium subscription

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      • Open ACT Fibernet App on your Mobile.

      • Log in with your Number.

      • Click on App banner Claim Aha Subscription.

      • Next, click on activate now to get Aha for discount of ₹50

      • Now enter your mobile number and get a password for the app and then click on activate button under the Aha Subscription

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    • The Aha offer is available to all ACT customers.

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    • SonyLIV subscription is just Rs 699 for 6 months and Rs. 999 for 12 months.

      Log in with your Number.

      Click on App banner Claim SonyLIV Subscription.

      Next, click on Activate Now to get SonyLIV.

      Now enter your mobile number and get a password for the SonyLIV app.ening and then click on activate button under the SonyLIV Subscription

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    • Register with your mobile number and enter the OTP sent to your mobile number.

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    • In order to subscribe to the Aha offer, you would need to go to this link: https://www.actcorp.in/aha On this link, you would be required to enter and verify your ACT account number and follow the steps on the page in order to successfully subscribe to Aha.

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    • The bill for the month that the service is disconnected will be prorated based on the number of days used.

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    • Once you have subscribed to Aha, any request for disconnection will only take effect after completion of period of subscription. No refund will be passed to customers who want to deactivate their Aha subscription before completion of subscription period.

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    • Once you've signed up for a package that includes Netflix, you will receive an email with an activation link. Click the link to be redirected to Netflix to either create a new account to be linked, or to link an existing account.

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    • Yes, you can easily link your existing Netflix account. Following the prompts that appear on screen post clicking the activation link an account, simply enter your existing Netflix credentials to link your existing Netflix account to your package. Once completed, you will no longer be billed on your previous method of payment.


                     NOTE: If you previously paid through Apple and have linked your account to a partner package,                    you must also cancel your subscription through Apple. If you do not, you may continue to be                           charged by Apple.

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    • No, you must complete the activation process as detailed above to link a Netflix account to your package. If you do not, Netflix has no way of associating a Netflix account with your package. If you have an existing Netflix account and sign up for a package that includes a Netflix membership, you will continue to be charged separately for your Netflix account until you complete activation.

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    • You can change your Netflix plan at any time by signing in to Netflix.com and visiting your Netflix Account page. Then select Change Plan to view and select available Netflix plans. You can also change your plan through ACT.


      If you upgrade to a plan higher than the one included in your package, you will receive a bill from ACT for the amount equivalent to the difference from the included package. This bill needs to be paid off immediately to avoid any disconnection. All plan changes are immediate.

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    • If you cancel your bundle account or switch to a plan that does not have Netflix, you will lose the benefit of enjoying Netflix at No additional cost. For your Netflix account, one of two things will happen:

      1. If you have another valid Netflix method of payment (credit or debit card, for example) on file with Netflix, your Netflix account will not be disrupted and Netflix will charge your previous method of payment.
      2. If you do not have another valid Netflix method of payment on file, your Netflix account will go on hold. To continue using Netflix, visit your Netflix Account page and add a new method of payment.

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    • If you accidentally connect the wrong account to your package, please contact Netflix customer service and provide the email address for the Netflix account that is incorrectly linked.

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    • If you know the email address you used to sign up for Netflix, visit netflix.com/LoginHelp to reset your password.


      If you don't know the email address you used to sign up for Netflix, or believe you may have mistyped it, check to see if you are signed into Netflix on the device you used to sign up. If so, you can locate and update your account information.


      If you need additional support, contact Netflix customer service.

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      1. Check to see if you are still signed in on the device you used to link an account as you may be able to access your account details.
      2. If you cannot, visit actcorp.in/netflix
      3. Select Recover my Netflix account and you will be redirected to a Netflix sign-in page with your email address pre-populated. From here you can sign in to your Netflix account and update your email address as needed.

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    • Netflix is available on many internet-connected devices, such as set-top boxes, smart TVs, computers, gaming consoles, smartphones, and tablets. For a full list, visit devices.netflix.com.

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    • You can watch Netflix on as many different compatible devices as you want. The package bundled is Netflix Basic and you can stream on any 1 device at a time.

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    • Netflix works with content providers, distributors, producers, and creators to acquire licensing for movies and TV shows to stream on our service. If Netflix does not have content available to stream, it can be for a variety of reasons, such as that the streaming rights may not be available to purchase or may be held exclusively by another company.


      Though there is no set schedule for acquiring new content, Netflix is constantly adding new titles for members to enjoy.

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    • Visit help.netflix.com for assistance and contact options.

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    • YuppTV Scope is a streaming video content aggregation and curation platform that helps discover and watch content from across multiple OTT apps, using a single subscription.

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    • Benefits and features of YuppTV Scope are –

      • One-tap Watch: Watch any content available across multiple premium OTT Apps with just a single tap.
      • One-stop Destination: 300+ Live TV channels, 5000+ Movies & 1000+ TV Shows aggregated from multiple OTT apps at a single destination.
      • All-in-one Subscription: Just a single subscription to access multiple premium OTT apps – Disney+ Hotstar, Zee5, SonyLIV, Sun NXT and YuppTV.
      • Content Curation: Get handpicked content recommendations curated based on different aspects of the content.
      • Personalized Content Discovery: Discover the latest & popular content titles personalized according to the taste of every user.
      • TV Everywhere: Use all the features & services any time and on any device.

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      • In order to become a regular user of YuppTV Scope, you have to install the app and register using your mobile number and OTP.
      • To become a premium user, eligibility is restricted currently to only ACT broadband users. You need to purchase a YuppTV Scope subscription using the ACT website or the ACT App.

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      • YuppTV Scope subscription can be purchased by ACT as an add-on package
      • Confirmation will be shared directly to your registered mobile number after purchase
      • Download and install the YuppTV Scope app on your preferred device
      • Sign in using your subscribed mobile number and OTP
      • Enjoy the services – Discover and watch content

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    • Register with mobile number and OTP

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    • YuppTV Scope registration and login services are available on all devices

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    • Without creating an account, you cannot watch the content, you can only explore the content available on the platform.

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      • One-tap Watch: Watch any content available across multiple premium OTT Apps with just a single tap.
      • One-stop Destination: 200+ Live TV channels, 5000+ Movies & 1000+ TV Shows aggregated from multiple OTT apps at a single destination.
      • All-in-one Subscription: Just a single subscription to access multiple premium OTT apps – ZEE5, Sony LIV, Voot and YuppTV.
      • Content Curation: Get handpicked content recommendations curated based on different aspects of the content.
      • Personalized Content Discovery: Discover the latest & popular content titles personalized according to the taste of each user.
      • TV Everywhere: Use all the features & services any time and on any device.

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    • Yes, you can watch content on multiple devices simultaneously.

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    • In order to watch content powered by partners, you need to install the partner apps.

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      • If you do not have the partner apps installed, you need to first install them to watch the content
      • After you have installed the apps, for the first time you will be prompted to login. From next time onwards, you need not login

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    • You can watch 300+ Live TV channels, 5000+ Movies & 1000+ TV Shows, all aggregated from multiple OTT partner apps.

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      • Free users can only watch the free content
      • Subscribed users get access to watch all premium content.

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    • You should be an existing ACT broadband subscriber to purchase a YuppTV Scope premium subscription.

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    • The YuppTV Scope Subscription costs INR 250 + GST for access to Disney+ Hotstar, Zee5, SonyLIV, Sun NXT and YuppTV.

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    • You get access to multiple premium OTT apps like Disney+ Hotstar, Zee5, SonyLIV, Sun NXT and YuppTV.

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    • Yes, the subscription will get auto-renewed at the end of each month

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    • To opt out of auto-renewal, deactivate the subscription at any point of time by calling the customer care team.

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    • The device supported by YuppTV Scope is

      • PC/Laptop
      • Android Mobile & Tablets
      • IOS Mobile & Tablets
      • Android TV eg. MiTV
      • Amazon Fire TV

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      • Go to the app store of your device and search for YuppTV Scope
      • Download and install YuppTV Scope app
      • Register and login with your mobile number and OTP
      • Start enjoying the content

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    • There is no minimum speed required, but you will have a better-quality streaming experience if your speed is more than 2Mbps.

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    • Yes, YuppTV Scope supports casting feature.

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    • With the premium plan, you can watch the content on 4 devices simultaneously.

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    • If user already has an active Sunnxt subscription from another source, we’ll still activate Sunnxt subscription via scope and the best plan among the two will be given preference to the user.

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    • You can choose to deactivate the subscription at any point of time by logging in to the ACT self-care portal which will cancel auto-renewal, but the subscription will be cancelled only after the end of the active month.

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    • You will have a better-quality streaming experience if your speed is more than 2Mbps. Higher quality videos use more bandwidth than videos of lower quality. You can manage bandwidth usage by changing the video quality settings to Low or Medium

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    • After successfully logging into YuppTV scope app using mobile number and OTP verification, click on any sunnxt content on scope, you will be deep linked into sunnxt app and logged in automatically via SSO. Watch content.

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    • Different Devices supported are:

      iPhone & iPad Android Mobile & Tablet Computers, laptops, and desktops Apple TV Amazon Fire TV Stick - Version 5.0 and above Android TV - Version 5.0 and above Samsung Smart TV - 2017 Model and above & Tizen 2.3 and above Roku LG –WebOS

      Browsers: Google Chrome - Version 64 bits and above Safari - Version MAC 64 Bits and above Mozilla Firefox - Version 49 and above) Opera - Version Opera 35 and above Edge Browser - All versions

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    • if the login method is a mobile number, you can reset your password through the reset password option during the login process or through Edit Profile option. Use the OTP received in your registered mobile number to reset the password.

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    • Mobile and Tablet Android Android 4.4 
       iOS OS 11.0 
      Desktop Website Safari 12.0 and above 
       Firefox 69.0 and above 
       Chrome 72.0.3626.161 and above 
       Edge 86.0 and above 
      Mobile Web Safari 12.0 and above 
       Firefox 69.0 and above 
       Chrome 72.0.3626.161 and above 
       Edge 45.0 and above 
      Television Android TV Android 5.1 and above 
       Apple TV TVOS 12.0 and above 
      Smart TV LG WebOS 4.x and above 
       Samsung 2016 and above 
       Sony Bravia 2017 and above 
       Netrange 2019 and above 
       Foxxum 2019 and above

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    • If user already has an active Sony LIV subscription from another source, user can activate the subscription via scope once his existing subscription from another source ends. Once the current subscription ends, user can go to Settings > content partners > Activate

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    • You can choose to deactivate the subscription at any point of time by logging in to the ACT self-care portal which will cancel auto-renewal, but the subscription will be cancelled only after the end of the active month.

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    • You can watch Hotstar on two devices simultaneously.

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    • If the user already has an active subscription from another source, we’ll still activate Hotstar subscription via scope and the best plan among the two will be given preference to the user.

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    • You can choose to deactivate the subscription at any point of time by logging in to the ACT self-care portal which will cancel auto-renewal, but the subscription will be cancelled only after the end of the active month.

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      1. Download the App from Play store as SCOPE VIDEO.
      2. Open the Scope Video app on your Android TV (If not available, download it from the Google Play store on your TV), website link: https://www.scopevideo.com/signin Yupptv-Scope-Images Yupptv-Scope-Images
      3. For first-time users: Enter Registered Mobile number and a OTP receipt for Scope Video will be sent via SMS after the successful purchase of Scope Video package on Scope Video Yupptv-Scope-Images Yupptv-Scope-Images
      4. Go to Settings -> Click on Sign In -> Enter registered mobile number/email address.
      5. Enter the OTP-> click on the submit button Yupptv-Scope-Images Yupptv-Scope-Images

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        1. Search for the Application in Amazon Fire Stick as SCOPE VIDEO.

      Yupptv Scope Videos 1Yupptv Scope Videos 2

      1. Open the Scope Video app on your Android TV (If not available, download it from the Google Play store on your TV), website link:  https://www.scopevideo.com/signin Yupptv Scope Videos 3
      2. For first-time users: Enter Registered Mobile number and a OTP receipt for Scope Video will be sent via SMS after the successful purchase of Scope Video package on Scope Video Yupptv Scope Videos 4
      3. Go to Settings -> Click on Sign In -> Enter registered mobile number/email address.
      4. Enter the OTP-> click on the submit button Yupptv Scope Videos 5

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      1. Search for the Application in LG web OS as SCOPE VIDEO.
      2. Open the Scope Video app on your LG TV (If not available, download it from the LG web OS store on your TV), website link: https://www.scopevideo.com/signin
      3. For first-time users: Enter Registered Mobile number and a OTP receipt for Scope Video will be sent via SMS after the successful purchase of Scope Video package on Scope Video
      4. Go to Settings -> Click on Sign In -> Enter registered mobile number/email address.
      5. Enter the OTP-> click on the submit button.
      6. You will be redirected to Partners Home page.
      7. Install Partners Apps to watch Content Yupptv Scope Images LG 1 Yupptv Scope Images LG 2 Yupptv Scope Images LG 3 Yupptv Scope Images LG 4

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    Related Questions

    • How to make payments for my ACT account?
    • What is fair usage policy/FUP?
    • How can I raise a reconnection request?
    ACT allows you to pay the bills through the following ways:ACT Fibernet app (Download from Playstore/App Store for iOS)Open the ACT AppClick on Pay Bill The App will automatically fill the amount to be paidClick on Proceed Choose from a list of available Payment Methods Authorise the paymentLog on to https://selfcare.actcorp.in/web/act/common with your registered Mobile numberGo to My Accounts -> Pay Bills Go through the bill amount and click “Proceed” Please note: We DO NOT have cheque / cash pickup option.
    FUP is a policy that governs unfair usage of the network by utilizing excessive network resources causing inconvenience to other customers on the network. In such a situation, systems restrict the user to certain speed of bandwidth to minimize such abuse and alert the administrator. Fair Usage limits are defined basing on the average of maximum utilization by highest bandwidth users on the network. Once the user has reached the fair usage download limit, the account will be restricted to a bandwidth that is lesser than the subscribed bandwidth. However, the same will be reset to the subscribed bandwidth on every 1st of a Month or at the start of your next billing cycle..
    If the Account is disconnected from our service in the last 60 daysYou can call the call centre and request will be taken by the service representative. Process would take 24 to 48 hrs.Visit the App and click on "Reconnect Now" option and Instant Request will be Processed and confirmation SMS will be sent with Payment Details.Visit our website and raise a request through the chatbot. If the Account is disconnected on a date beyond the last 60 days.Call the call centre and request will be taken by the service representative. The team will do a feasibility check for the location and if port is available, then activation will be done. The process would take 5 to 7 days.Visit the App and click on "Reconnect Now" option. Request will be Taken and confirmation SMS will be sent with Tentative Timelines.Visit our website and raise a request through the chatbot..
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