Frequently Asked Questions

• Which broadband is the best in Chennai?

  ACT Fibernet offers one of the best broadband connections in Chennai. Here are a couple of reasons why you should consider ACT broadband internet for your home:

  • High-speed internet plans: We offer a wide range of broadband connection plans with internet speeds up to (1 Gbps).
  • Fibre optic technology: Fibre optic cables facilitate superior internet speeds, and also provide superb reliability. Hence, ACT Fibernet’s broadband connection is blazingly fast, symmetrical (i.e. equal upload and download speeds), reliable, consistent and also secure.
  • Well-trained customer service: Our customer service executives are extensively trained to offer you unparalleled service and resolve issues without delays.
  • Value-added services: Apart from offering the best broadband plan for your money, ACT Fibernet goes the extra mile by offering value-added services. As an ACT customer, you enjoy great deals on subscriptions to various OTT platforms. You can also opt for booster packs that give you instant access to extra speed and data, for all your gaming or streaming requirements.
• How do I choose the best broadband service in Chennai?

  Here are a few things you should consider while choosing broadband services.

  • Usage: To ensure you choose the right internet for you, it’s important to factor in your internet usage:

  i. Light users require the internet for daily tasks, such as browsing the internet and checking and sending emails and messages.

  ii. Heavy users are those who stream movies, listen to online music, play multi-player online games, or upload and download videos. Such users require more data and speed and can opt for unlimited broadband plans that also come with high-speed internet.

  • Internet speed: Check if your internet service provider offers equal upload and download speeds. This ensures that the WiFi speed you get at your home or office can handle multiple connections at the same time effortlessly.
  • Type of broadband: If you’re opting for a wired internet service, then pick a fibre-optic broadband connection to ensure consistent high-speed internet.
  • Broadband Package: Find out what are the different plans that your Broadband Service Provider is offering in your city. For example, ACT offers a wide range of internet plans that you can choose from. If you’re a light user, then pick a low-cost plan that accommodates your monthly usage requirement. If you’re a heavy user, then choose from a range of unlimited data plans that are not only affordable but also offer incredible speeds around the clock.
• Who offers the best WiFi plans?

  ACT Fibernet is one of the best WiFi service providers. Here are a couple of reasons that make ACT Fibernet one of the most preferred internet services in the city:

  • Unlimited WiFi plans: ACT Fibernet offers a wide range of unlimited WiFi plans. These plans are ideal for heavy gamers, movie-buffs who stream regularly, or big families that have multiple devices connected to the WiFi at the same time.
  • High-speed internet: ACT Fibernet offers a range of high-speed internet connections at affordable prices to make sure that you don’t have to compromise. ACT offers speeds up to 1 Gbps (in select cities).
  • Customer Service: Getting in touch with customer care is easy. We provide prompt customer service solutions via the ACT app, WhatsApp, and the smart chatbot on our website.
  • Customer referral program (CRP): Enjoy benefits when you refer your friends and family. ACT Fibernet Referral Program offers deals and discounts for every successful referral.
  • ACT Shield: This is a total security solution from ACT Fibernet. Customers can subscribe and install this software to secure their devices from malware, viruses, trojans, and the like.
  • OTT add-ons: Why settle for just a good internet connection when you can get so much more? ACT Fibernet offers deals on subscriptions to a variety of OTT platforms.
  • Senior Citizen Program: This one-of-a-kind service offers priority assistance to senior citizens with app installations, doctor’s appointments, and the like.

  All these make ACT Fibernet one of the best WiFi service providers in your city.

• Which is the fastest Internet in Chennai?

  ACT Fibernet is recognized as the fastest wired broadband service provider in Chennai, by Ookla, year after year.

  Backed by superior SmartFiber technology, ACT Fibernet brings to its customers an incredibly fast internet experience. With equal upload download speeds and consistent connectivity, ACT Fibernet ensures a reliable internet connection around the clock. ACT Fibernet also offers a wide range of broadband plans in Chennai at affordable prices. ACT Fibernet also offers value-added services along with unmatched customer support, which makes it the most preferred Internet Service Provider that also offers the best broadband connection in Chennai.